1. Product Information
At Jasmila, we take pride in crafting all-natural skincare products with care and integrity. Each product is made in small batches using natural ingredients. While we strive for consistency, slight variations in color, texture, or scent may occur due to the nature of our ingredients.
2. Ordering
By placing an order through our website, you agree to provide accurate and complete information, including shipping address and payment details. Orders are processed in the order they are received.
3. Pricing & Payment
All prices are listed in U.S. dollars and are subject to change without notice. Payment is due at the time of purchase. We accept credit card.
4. Shipping & Delivery
We currently ship anywhere in the United States. Shipping costs and estimated delivery times are provided at checkout. While we make every effort to ensure timely delivery, Jasmila is not responsible for delays caused by carriers or customs.
5. Returns & Refunds
Due to the nature of our all-natural, handmade products, we do not accept returns. If your product arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at [your email/contact info], and we will work to resolve the issue.
6. Allergies & Sensitivities
All products list full ingredient information. Please read carefully before use. Test on a small patch of skin before applying more broadly. Discontinue use if irritation occurs. Jasmila is not responsible for allergic reactions.
7. Limitation of Liability
Jasmila’s liability for any claim relating to the product is limited to the purchase price of the item. We are not responsible for indirect, incidental, or consequential damages.
8. Intellectual Property
All text, images, and product names on our website are the property of Jasmila and may not be copied or used without permission.
9. Governing Law
These Terms & Conditions are governed by the laws of the State of New York, without regard to conflict-of-law principles.
At Jasmila, we take great care in crafting each of our all-natural, handmade lotions. Because each product is made in small batches and with natural ingredients, we cannot accept returns or exchanges for change-of-mind purchases.
Damaged or Incorrect Items:
If your product arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at jasmilaanb@gmail.com. We will gladly work with you to replace the item or issue a refund for the affected product.
Allergies & Sensitivities:
All products list full ingredient information. Please read carefully before use. Test on a small patch of skin before applying more broadly. Jasmila is not responsible for allergic reactions or sensitivities.
Processing Refunds:
If a refund is approved, it will be issued to the original payment method within 5–10 business days. Shipping costs are non-refundable.
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